Back to all reports

Street Lamp not working

Reported in the Street lighting category anonymously at 14:41, Sun 17 November 2019

Sent to Oxfordshire County Council 4 minutes later

Street lamp not working on Fairfield Place - Lamp No.3. Since beginning of October.

RSS feed of updates to this problem Receive email when updates are left on this problem.


  • Ref: 00362484 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:00, Tue 19 November 2019

  • This lamp is still not working, has been reported 3 times. It is a danger as on a corner.

    Posted anonymously at 22:36, Mon 25 November 2019

  • The lamp is still not working although now reported 4 times over 3 months and has now been reported to the local councillor. This is a dangerous corner with cars constantly driving fast around the corners and causing walkers problems as there are no paths to walk on.

    Posted anonymously at 20:38, Wed 11 December 2019

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 09:39, Mon 16 December 2019

  • I take it OCC contract the electricity supply company??? You need to get this lights fixed, just sitting on your hands is not good enough. This is now 3 months. What do we pay our council tax for????

    Posted anonymously at 22:46, Mon 30 December 2019

  • We believe this issue was addressed but due to a technical error it hasn’t been updated on FixMyStreet. We now consider it fixed, but if the issue still exists please let us know by creating a new report on FixMyStreet:

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 15:51, Wed 9 December 2020

This report is now closed to updates. You can make a new report in the same location.