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EV Charging Post Broken

Reported anonymously at 15:25, Thu 14 November 2019

Sent to Oxford City Council and Oxfordshire County Council 5 minutes later

Dear Oxford County Council, The EV charging post for the Co-wheels vehicle that is normally stationed on Stone Street has been broken for 3+ months. When will it be repaired? Thanks!

Council ref: ENQ19847692

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  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 15:30, Thu 14 November 2019

  • The Stone Street charger is part of the Go Ultra Low Oxford on-street charging trial. As it is a prototype technical issues are not quick to resolve. The charger has been visited by an engineer from the charge point manufacturer Zeta to correct any hardware faults, and an engineer from the charge point operator New Motion to investigate any software issues. Zeta and New Motion are now liaising to get the charger back online. I will update you once I have confirmation that the charger is fully functional. Zeta are locally based so we hope this will be rectified soon

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 08:24, Fri 22 November 2019

  • We believe this issue was addressed but due to a technical error it hasn’t been updated on Fix My Street. We now consider it fixed, but if the issue still exists please let us know by creating a new report on Fix My Street: .

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 08:50, Thu 5 November 2020

This report is now closed to updates. You can make a new report in the same location.