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William carey

Reported in the Drainage category anonymously at 07:38, Thu 14 November 2019

Sent to Oxfordshire County Council 2 minutes later

This is my third request to get someone to unblock the drains on elmthorpe road. My second request had no response. The water is now almost high enough to enter people’s properties. All the othe drains in Wolvercote are coping with the rain but the ones in elmthorpe toad are not due to lack of maintenance and build up of silt which needs to be cleared. I will hold you responsible if water enters my property as a result of this.

Council ref: ENQ19847558

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  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 07:40, Thu 14 November 2019

  • This is a problem every time it rains. Building work in the road has caused the drains to fill up with rubbish swept into the gutters. The gulley in the centre of the road hasn’t been cleared for years. Please sort it before damage to properties occurs.

    Posted anonymously at 12:30, Thu 14 November 2019

  • Thank you for your report.

    All storm drains link to main (storm) drains, which are maintained by Thames Water. Many of the storm mains are not large enough anymore for the capacity of water that can fall in flash flooding situations.
    Once the mains are full no further water can be drained away, and can sometimes cause water to surcharge back up the gully causing puddles to form around the gully or drain.
    Once it stops raining the storm main will slowly drain away meaning the current puddle will also drain away. If the issue persists once the rain has stopped then we can investigate further.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 14:18, Fri 15 November 2019

  • Did anyone actually go out to elmthorpe toad and inspect the drain? I have looked at them and they are clearly blocked. Please confirm if someone did actually visit the street to look at it?

    Posted anonymously at 18:56, Fri 15 November 2019

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