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Tree overgrown damaging phone line

Reported in the Trees category anonymously at 13:57, Sunday

Sent to Oxfordshire County Council 4 minutes later

The phone line to my house is intersected by this tree. The line is visibly tight and stretching.

A bT engineer says it is the cause of our terrible internet service.

Council ref: ENQ19847190

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 14:01, Sunday

  • Tree still overgrown. No action has been taken. Still damaging the phone line

    Posted anonymously at 11:58, Tuesday

  • Bt openreach Van's working on the underground cables next to the tree but still nothing has been done about this issue.

    Phone line still being damaged

    Posted anonymously at 09:33, Wednesday

  • This report has been closed. However the issue has been passed to the relevant team for consideration for future programmed works

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 11:19, Friday

  • Can I have an update as to when this problem will be addressed as it was first reported months ago. Can I have the details of the contractor you intend to use so I may enquire with them when they are scheduled the nessecary works.

    Posted anonymously at 12:17, Friday

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