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Light permanently on

Reported in the Street lighting category anonymously at 21:31, Saturday 26 October 2019

Sent to Oxfordshire County Council 4 minutes later

Street light outside No 6 permanently on since engineers played with it

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Updates

  • Ref:00360413 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted anonymously at 10:50, Tuesday 29 October 2019

  • No body has been to fix light despite 7 day lead time

    Posted anonymously at 10:50, Tuesday 5 November 2019

  • Hi Many thanks for your report our contractors have 7 orkign days to attend, the target date is 7/11/2019.

    Kindest regards

    Dave

    Posted anonymously at 12:04, Tuesday 5 November 2019

  • Today is 8th November target date was 7th. Light still permanently ON. had engineers done their job properly when the first came then there would not be a fault with light

    Posted anonymously at 14:06, Friday 8 November 2019

  • We have had a report this was attended on the 7th at 11am, i will send our contractors back to site on a repeat visit, they have provided the attached photograph of the visit

    Posted anonymously at 08:26, Monday 11 November 2019

  • The picture is not the lamp outside no 6. Where that is who knows. I was told a lead time of 7 days light still permanently on Now 11 working days since report

    Posted anonymously at 09:22, Monday 11 November 2019

  • Still not fixed now 13 days Why have a 7 day lead time when it is obvious that this time can not be met

    Posted anonymously at 08:24, Wednesday 13 November 2019

  • Thank you for your report, we have arranged for our contractor to re-attend and ensure the unit is repaired.

    Posted anonymously at 16:28, Wednesday 13 November 2019

  • You said the same thing on 11th November and now again on 13th. Is this to be another 7 days?

    Posted anonymously at 22:02, Wednesday 13 November 2019

  • Ref:00362075 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted anonymously at 12:04, Thursday 14 November 2019

  • Why do I get stock replies when it is the contractors fault and it has been over 7 days

    Posted anonymously at 14:11, Thursday 14 November 2019

  • Ref:00362075 Thank you for your report, OCC are now responding to out of lights within the contracted timescales. Unfortunately, our contractors have hit a bit of a backlog with faults at present. we are chasing this to be solved as soon as possible. I am sorry for the inconvenience this may have caused.

    State changed to: In progress

    Posted anonymously at 15:18, Friday 15 November 2019

  • Light still. Well over 7 days first reported on 26th October. Engineers should have done their job properly first time

    Posted anonymously at 12:48, Friday 22 November 2019

  • Please note as local councillor for Banbury ruscote the streetlight by 6 trinity close has not been rectified and is permanently on. Can Oxfordshire County Council streetlight contractors please rectify.

    Posted by Cllr Mark Cherry at 08:53, Saturday 23 November 2019

  • In response to the email from FixMyStreet asking has the problem you reported a month ago been fixed the answer is NO

    Posted anonymously at 09:26, Sunday 24 November 2019
    Still open, via questionnaire

  • To add to this report i have written to streetlight officers to make this report a priority I will no await the timescale for OCC contractors to resolve the situation.

    Posted anonymously at 10:26, Sunday 24 November 2019

  • Good Morning,

    Thank you for your report. Unfortunately, there has been a back log with the street lighting reports, which is causing a delay for our contractors to come out to inspect and repair, I have forward this report directly so we are able to chase this and make it a priority, I apologise for any inconvenience this may have caused.

    Posted anonymously at 09:23, Monday 25 November 2019

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