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Street lamp No 5 in Newland Mill is still not working despite the earlier post from August having been updated to 'Resolved'. Lamp No 7 which was part of the earlier complaint has a new bulb and is working but there is a notice attached to No 5 informing that there is a supply fault that has been passed to the electricity supply company. As such, the matter is not resolved.

Reported in the Street lighting category anonymously at 01:58, Wednesday 23 October 2019

Sent to Oxfordshire County Council 2 minutes later

Lights 5 and 7 were reported as faulty in August by another resident who did not give the lamppost numbers. I updated, including the numbers. No 7 was repaired with a new white lamp unit. While it doesn't match the yellow lights of the rest of the street it illuminates the road and pavements well while not shining into adjacent houses. Number 5 now bears a sign to inform that it has a supply fault which will be dealt with by the electricity supply company. The light still doesn't work so it is incorrect to close the earlier complaint on the grounds that the fault has been rectified.

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Updates

  • SUPPLY FAULT - Passed to District Network Operator (Scottish and Southern Energy).

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted anonymously at 14:50, Thursday 31 October 2019

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