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Street lighting faults

Reported via Android in the Street lighting category anonymously at 20:03, Tuesday 22 October 2019

Sent to Oxfordshire County Council 2 minutes later

Illuminated road traffic sign light not working

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Updates

  • Ref: 00359900 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted anonymously at 14:18, Wednesday 23 October 2019

  • This is the second time I have reported this, l was told last time (approx. 1 month ago) that this problem had been passed to your contractors, this seems to me to be a cop out by you as no one knows who the contractors are. Do you think this may be resolved in the near future?, Thank you. This light is in Milne Place Northway.

    Posted anonymously at 14:32, Saturday 2 November 2019

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: Investigating

    Posted anonymously at 10:25, Friday 8 November 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 09:06, Thursday

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