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Street lights Nos 1 & 2 not working since power cut last week

Reported in the Street lighting category by John Millard at 14:31, Fri 18 October 2019

Sent to Oxfordshire County Council 4 minutes later

Street lights Nos 1 & 2 not working since power cut last week. No 1 had recently been fixed but this has stopped working again along with No 2. This happened after a burnt out cable and power cut in Close last Friday. The cable has been repaired but hole not filled in. Lights may have been turned off to make repair and not turned on again.

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Updates

  • Ref:00359562 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted anonymously at 14:41, Fri 18 October 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 14:10, Thu 14 November 2019

  • The street lights are still not working. I appreciate the repair is now down to the electrical company but surely you have some responsibility for ensuring they do this in good time. We have been nearly a month now with 2 street lights out meaning it is dangerous to walk into the close in the dark as the visibility in the street is so poor. There are no lights around 2 bends so it would be very easy to misjudge where the pavement is and fall off the curb which is made up of numerous loose curb stones. How can this be marked as fixed if we are still in the dark?

    Posted anonymously at 17:59, Thu 14 November 2019

  • Ref:00362275 , 00362276 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Investigating

    Posted anonymously at 09:28, Mon 18 November 2019

  • Hi. The street light is still not working. Please could this be looked at again

    Thanks

    Posted anonymously at 14:06, Tue 10 December 2019

  • Ref: 00363246 Thank you for your report, this is a duplicate of a open report/telephone call currently awaiting attendance on our management system we will therefore close this fix my street report as a duplicate

    Posted anonymously at 09:51, Wed 11 December 2019

  • Now 2 months without any street lighting, how long should we expect to wait?

    Posted anonymously at 20:55, Mon 16 December 2019

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier) target date 27/12/19

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 11:37, Tue 17 December 2019

This report is now closed to updates. You can make a new report in the same location.