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No street lighting for 8 days.

Reported in the Street lighting category anonymously at 16:00, Friday 18 October 2019

Sent to Oxfordshire County Council 5 minutes later

No street lighting in Canada Lane Faringdon, for 8 Days.

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Updates

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted anonymously at 08:24, Monday 21 October 2019

  • Can this either be chased up or details provided of how we can chase it up as its incredibly dangerous and it's still not fixed?

    Posted anonymously at 07:21, Thursday 24 October 2019

  • You should also be aware that this street has the infants school on it, so particularly dangerous at this time of year.

    Posted anonymously at 07:24, Thursday 24 October 2019

  • Sorry for the inconvenience this has caused and appreciate the situation, we have forwarded the concern to SSE who look after the service cable in the hope they can prioritise this repair, sorry again for the concern this has caused

    State changed to: Action scheduled

    Posted anonymously at 08:50, Thursday 24 October 2019

  • Street lights still not working since 10 October! in Canada Lane Faringdon.

    Posted anonymously at 12:42, Thursday 24 October 2019

  • SSE have up to 28 days to rectify this issue as part of their policy, as they own the service cable we can only advise on the issue. The situation has been passed over several times in the hope this gets prioritised. Sorry again for the situation here, we will continue to press this with SSE

    Posted anonymously at 14:26, Thursday 24 October 2019

  • They are still not working. 28 days seems a very long time to have important safety lighting out of use. Trick or Treat could be tricky!

    Posted anonymously at 17:08, Monday 28 October 2019

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order. SSE have up to 28 days to rectify this issue as part of their policy, as they own the service cable we can only advise on the issue. The situation has been passed over several times in the hope this gets prioritised. Sorry again for the situation here, we will continue to press this with SSE

    State changed to: Investigating

    Posted anonymously at 13:48, Thursday 31 October 2019

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