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Bus stop pavement flooded at there is a dip in the pavement

Reported in the Pavements category anonymously at 15:54, Mon 14 October 2019

Sent to Oxfordshire County Council 2 minutes later

Laburnum Road Shops

Council ref: ENQ19845020

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 15:56, Mon 14 October 2019

  • Thank you for your enquiry. We have investigated your report and it has been actioned to be fixed.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:33, Tue 15 October 2019

  • Thank you for your enquiry. This report has recently been re-assessed and the problem that you have identified, now unfortunately, doesn't meet our current intervention criteria, so I cannot arrange a repair. We will continue to monitor this during our routine inspections.

    Posted anonymously at 09:07, Fri 1 November 2019

  • Can you please post here where we may read your intervention criteria. It is not the weight of bus users patiently queuing over the years that has caused the pavement to dip it is your poor reinstatement work. How are people like my 87 year old mother supposed to shelter from the rain stood in a large puddle of your making? Do you consider it acceptable?

    Posted anonymously at 15:18, Mon 18 November 2019

  • The pavement is dipped underneath the bus stop. In rainy weather, this floods and leaves passengers with nowhere to stand while waiting for the bus. The bus service is infrequent and often late so the bus stand is essential.

    Posted anonymously at 13:07, Sat 23 November 2019

  • Thank you for your report update. Regarding you request to read our intervention criteria, go to this OCC webpage. It states “Highway Safety Inspection Policy - Nov 2013 - under review”. Here is the link to the page: https://www.oxfordshire.gov.uk/ residents/ roads-and-transport/ transport-policies-and-plans/ highway-maintenance/ highway-asset-maintenance

    Regarding your request to reconsider our decision, I'm sorry to repeat that the problem that you have identified doesn't meet our current intervention criteria, so I cannot arrange a repair.

    Posted anonymously at 08:58, Thursday 6 February 2020

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