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Street Light not working

Reported via Android in the Street lighting category by Duncan Wright at 22:58, Sun 6 October 2019

Sent to Oxfordshire County Council 2 minutes later

The pedestrian walkway light at the south east rear of my house (8 Arundel Close) is not working. This causes a large portion of the pedestrian pavement to be in the dark in an area which is surrounded by large trees and therefore makes the walkway unsafe.

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Updates

  • Ref:00358791 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted by Oxfordshire County Council at 09:50, Mon 7 October 2019

  • Still waiting on a fix to this light. Reported over 2 weeks ago and still not working or any update provided about when this will be resolved. It is dark by 7pm and not safe to walk along this footpath without a street light.

    Posted by Duncan Wright at 22:00, Tue 22 October 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 12:07, Thu 24 October 2019

  • Reported as fixed but clearly isn't.

    State changed to: Open

    Posted by Duncan Wright at 07:19, Mon 4 November 2019
    Still open, via questionnaire

  • Still not fixed. Pretty poor really. Too much effort on 'engagement' and trying to make me feel like something is being done. How difficult can fixing a street light be? Get rid of all the admin staff who run these apps and get more people on the ground who actually fix things.

    Posted by Duncan Wright at 07:38, Mon 2 December 2019
    Still open, via questionnaire

  • Received an email today stating "We are happy to report that your issue has now been addressed". How can this be - the street light is still not working? How much longer will this take to fix? Fed up with no action.

    Posted by Duncan Wright at 21:34, Tue 24 December 2019

  • Still open, via questionnaire, 20:41, Mon 30 December 2019

  • Ongoing since October and still no progress. Are the council simply hoping to drag this out until summer when evenings are lighter so they don't need to fix it or is something going to be done?

    Posted by Duncan Wright at 07:04, Saturday 11 January 2020

  • Ref: 00365172 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 working days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted anonymously at 16:07, Tuesday 14 January 2020

  • This street light is number 4. It is located on a basketball court. Their is also street light number 3 located opposite it on the far side of the basketball court that is also out. Also down the foot path heading towards town, street light number 7 is out. It is where the footpath meets the next footpath.

    Posted by Mike at 16:51, Tuesday 21 January 2020

  • The light I am reporting is number 7 - at the south east of Arundel Close. If 3 and 4 are out then they also need reporting but the ongoing fault (since 6 Oct 19) is with Street Light 7.

    Posted by Duncan Wright at 17:10, Tuesday 21 January 2020

  • Still open, via questionnaire, 23:00, Monday 27 January 2020

  • Brexit has already made things better! The light is now working. Better than fireworks!!!

    State changed to: Fixed

    Posted by Duncan Wright at 23:39, Friday 31 January 2020

This report is now closed to updates. You can make a new report in the same location.