Street light in alley way not working
Reported in the Street lighting category anonymously at 20:28, Sun 29 September 2019
Sent to Oxfordshire County Council 2 minutes later
After reporting three street lights not working two have been fixed the other one has no number on but it’s down a alley way behind house no 73 ox26 2jt it use to have no 24 on as I have reported this before
SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)
When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
Posted anonymously at 16:53, Tue 8 October 2019
Still open, via questionnaire, 21:47, Sun 27 October 2019
Still open, via questionnaire, 00:04, Mon 25 November 2019
If it's the supplier's why have they not been out you must work along side them
Posted anonymously at 15:41, Mon 23 December 2019
Still open, via questionnaire
Unfortunately, we have hit a back log with our current street light reports, Due to the number of emergencies at this time of year, it has caused a delay for our contractors to come out for repair. i am sorry for any inconvenience this may have been caused and we are working to come as soon as possible.
State changed to: In progress
Posted anonymously at 10:36, Tue 24 December 2019
Still open, via questionnaire, 23:48, Monday 20 January 2020
Provide an update