Reported in the Street lighting category anonymously at 02:37, Tue 24 September 2019
Sent to Oxfordshire County Council 3 minutes later
Traffic sign entrance to cornmarket street light out number s1
Ref:00358329 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you
Posted by Oxfordshire County Council at 12:28, Tue 24 September 2019
Any updates on this light still out
Posted anonymously at 05:28, Wed 9 October 2019
Ref: Thank you for your report, we have attended site and found that specialist equipment is required to fix the issue due to the units location, we will attend to this as soon as resources allow. This light is connected with a cable fault and the target date is 24.10.2019.
Posted by Oxfordshire County Council at 07:20, Wed 9 October 2019
SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)
When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted by Oxfordshire County Council at 11:56, Thu 17 October 2019
This problem is still ongoing
State changed to: Open
Posted anonymously at 14:37, Sun 10 November 2019
We believe this issue was addressed but due to a technical error it hasn’t been updated on FixMyStreet. We now consider it fixed, but if the issue still exists please let us know by creating a new report on FixMyStreet: https://fixmystreet.oxfordshire.gov.uk a>.
State changed to: Investigation complete
Posted by Oxfordshire County Council at 15:51, Wed 9 December 2020
This report is now closed to updates. You can make a new report in the same location.