Closed
Light out
Reported in the Street lighting category anonymously at 05:34, Tue 27 August 2019
Sent to Oxfordshire County Council less than a minute later
Street lamp number 13 on worcester street light out..
Council ref: 1745122
Updates
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Ref:00357292 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you
Posted by Oxfordshire County Council at 09:14, Tue 27 August 2019
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This light still out not fixed
Posted anonymously at 02:46, Tue 24 September 2019
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Any updates on this light still out
Posted anonymously at 05:27, Wed 9 October 2019
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Ref: Thank you for your report, we have attended site and found that specialist equipment is required to fix the issue due to the units location, we will attend to this as soon as resources allow. The light is related to a cable fault which takes a while to be fixed.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 07:04, Wed 9 October 2019
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SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)
When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted by Oxfordshire County Council at 11:25, Wed 9 October 2019
This report is now closed to updates from the public. You can make a new report in the same location.