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Street lights not working

Reported in the Street lighting category anonymously at 13:17, Mon 12 August 2019

Sent to Oxfordshire County Council 5 minutes later

I have been requested as Town Mayor to bring to you attention that the Street lighting in Park Street Woodstock are not working and have been like this for about a week

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  • Thank you for your report, we have requested our contractor attend within 24 hours to make safe. We will therefore close this fix my street report as fixed.

    Posted by Oxfordshire County Council at 14:06, Mon 12 August 2019

  • It has been reported to Woodstock Town Council today that following the Town Mayor's report entered on 12/08/19, despite receiving a message from OCC to say that a contractor would attend within 24 hrs, this did not happen and the lights are still not working, making this unlit area unsafe.

    Posted anonymously at 10:59, Thu 19 September 2019

  • A cable fault was reported to SSE on the date of update, sorry this hasnt been updated. SSE have 28 working days to rectify a fault on their network, apologies for the inconvenience this has caused

    SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: In progress

    Posted by Oxfordshire County Council at 11:41, Mon 7 October 2019

  • We believe this issue was addressed but due to a technical error it hasn’t been updated on FixMyStreet. We now consider it fixed, but if the issue still exists please let us know by creating a new report on FixMyStreet:

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 15:50, Wed 9 December 2020

This report is now closed to updates. You can make a new report in the same location.