Reported in the Street lighting category anonymously at 02:11, Sunday 11 August 2019
Sent to Oxfordshire County Council 4 minutes later
Lights out on magdalen bridge ..numbers 2,4,6,8..no lights
Ref:00356939 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you
Posted anonymously at 11:41, Monday 12 August 2019
SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)
When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted by Oxfordshire County Council at 12:17, Wednesday 21 August 2019
This problem is still ongoing....STILL OUT ANY UPDATES PLEASE...VERY DARK ALONG THIS PATH SAFETY ISSUE
State changed to: Open
Posted anonymously at 03:45, Monday 23 September 2019
The contractor has been sent back to site to check lanterns.
Posted by Oxfordshire County Council at 09:32, Monday 23 September 2019
Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you
State changed to: Fixed
Posted by Oxfordshire County Council at 15:19, Wednesday 16 October 2019
This problem has not been fixed
State changed to: Open
Posted anonymously at 03:13, Tuesday 22 October 2019
Provide an update