Sinking manhole cover
Reported in the Roads/highways category anonymously at 07:58, Friday 19 July 2019
Sent to Oxfordshire County Council 2 minutes later
This manhole cover by the traffic lights, under the A34 as you leave Oxford, has been getting worse over the last 18 months despite many people complaining about it
Please can you arrange to have this looked at and fixed
Council ref: ENQ19838318
Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.
State changed to: Investigating
Posted by Oxfordshire County Council at 08:00, Friday 19 July 2019
Thank you for your report. We have looked at it and found that it is a duplicate of another report. Please click on the provided link to see the historical progress with the original report https://fixmystreet.oxfordshire.gov.uk/ report/ 1226649. This original report appears to have been updated as fixed and then closed. We will however continue to contact BT Openreach about this problem and inform you of their progress in this report.
Posted by Oxfordshire County Council at 09:51, Tuesday 23 July 2019
I only started a new report as the old report told me to ! Seems to me that no me want to fix this problem as it has been going on for so long.
Posted anonymously at 19:08, Wednesday 24 July 2019
My latest email to BT Openreach on 23 July 2019
"Nearly another 2 months has gone by since I last contacted you and this Section 81 job has still not been completed. I have had another resident update this complaint."
Their latest reply on Tue 23/07 is:
"This defect is still with our contractor Telent Infrastructure Solutions for repair.
I have no further update to report today I have chased the SM and I shall review and update 26/07
Review Date: 26/07/2019 17:00
Have Discussed escalations on a call - will be going through these legacy orders with complex TM this week to determine how to get this progressing at a faster rate. Shall Review 23/07
Review Date: 23/07/2019 17:00
This supplier inherited a lot of legacy works which this estimate is one of - they are all rather tricky/require heavy TM - so we are driving these down but it is taking time and am working with the SM to drive these down one by one this is one on the list shall review on 16/07
Review Date: 16/07/2019 17:00
I have again updated the Escalation notes with your comments below and again urged early completion. I await their response."
Posted by Oxfordshire County Council at 08:40, Wednesday 31 July 2019
Still open, via questionnaire, 15:56, Friday 16 August 2019
Provide an update