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Outside 34 and 42 Aylesbury Road Thame OX9 3AW

Reported in the Drainage category by Roger Frost at 18:08, Saturday 13 July 2019

Sent to Oxfordshire County Council 2 minutes later

Drain covers replaced on 11th July with new higher drain covers which are not screwed down. Now the traffic on B4445 into and out of Thame (main access road for Thame) day and night give excess noise as the covers click with every vehicle which crosses over them..

Council ref: ENQ19837871

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  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 18:10, Saturday 13 July 2019

  • Having inspected the drain covers again today, the issue is opposite no 34 only. There are two new drain covers and at least one is rattling every time a vehicle goes over it.

    Posted anonymously at 10:40, Sunday 14 July 2019

  • A resident has reported to Thame Town Council this same issue regarding noise disturbance due to the rattling drain cover when driven over.

    Posted anonymously at 12:26, Tuesday 16 July 2019

  • Please can you give the location as we only see your last update on our new system for example outside a number house. Many thanks.

    Posted by Oxfordshire County Council at 14:14, Tuesday 16 July 2019

  • OX9 3AW opposite house number 32

    Posted anonymously at 16:31, Tuesday 16 July 2019

  • This continues to be a severe problem. The noise from the manhole cover is extremely loud and is disturbing my family's sleep.

    Posted anonymously at 09:36, Friday 19 July 2019

  • One week now since Thames Water replaced the drain covers and failed to complete the work, as the cover on the left in the picture is loose. Monday 15th July I called Thames Water and they said they would investigate. Tuesday 16th July I called Thames Water and they confirmed after inspection on 15th July further work is required and is scheduled to be completed. Thames Water were unable to confirm when the work will be completed so the noise continues.

    Posted anonymously at 10:23, Friday 19 July 2019

  • I agree with all the other comments - our families sleep is being severely affected - I can only sleep in the living room. This has been the case for a week now and despite all our contacts with Thames water and the council nothing has been done.

    Posted anonymously at 16:56, Friday 19 July 2019

  • Spoke with Thames Water this morning who said they would be unable to fix the problem until the 1st of August.

    Posted anonymously at 11:02, Monday 22 July 2019

  • This report has been passed to Thames Water who said that they will attend to fix within 2hrs. Regards

    State changed to: No further action

    Posted by Oxfordshire County Council at 13:06, Monday 22 July 2019

  • Within two hours? - nothing has happened and this is an open issue with no sign of resolution by Thames Water.

    Posted anonymously at 18:17, Monday 22 July 2019

  • They have put tarmac on top of the two drain covers outside 34 Aylesbury Road. (not sure if they did anything outside 42) This has reduced the noise very slightly - the problem continues. Seeing as they caused the problem in the first place it is unbelievable that they are refusing to complete the work properly.

    Posted anonymously at 11:39, Wednesday 24 July 2019

  • 25/07 pm - tarmac partially laid over both drain covers and compacted with a shovel. It is the left hand drain cover only that has not been installed correctly and tarmac does not fix the issue. The drain cover moves when vehicles go over it and there is considerable noise 24 x 7. This issue is still open and now into the third week. Yesterdays work was not a solution as the drain cover should be secure and I would have thought visible for maintenance. Perhaps this is South Oxfordshire Council and / or Thames Water not taking responsibility for a permanent fix.

    Posted anonymously at 12:04, Friday 26 July 2019

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