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Street lighting not lit at night

Reported via iOS in the Street lighting category by Cllr Norman MacRae at 22:37, Wednesday 3 July 2019

Sent to Oxfordshire County Council 3 minutes later

About five or so street lamps on western side of Monaghan Way not lit at night.

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  • Dear Norman

    Many thanks for raising this with us, i just want to be sure we send our crews to the correct lights. Is it possible just to confirm the numbers out on our asset map attached. I belive it to be 40 upwards but wanted to ensure we dont send them to a wrong location, appreicate any help

    State changed to: Investigating

    Posted anonymously at 11:48, Thursday 4 July 2019

  • The first failed unit is the second lamppost turning onto Monaghan Way from Teasel Way heading north. There is a run of about six lamps not working. All on the west side of the road.

    Posted by Cllr Norman MacRae at 13:18, Thursday 4 July 2019

  • Many thanks , i will get an emergency 24 hour repsonse raised for this to see what the issue is, if its a cable fault we will pass to the DNO SSE for repair, thank you for raising with us Fault ref for this is - 00356220

    State changed to: Action scheduled

    Posted anonymously at 14:11, Thursday 4 July 2019

  • Lamp 42 now lit all day. The lamps either side of 42 do not work at night

    Posted by Cllr Norman MacRae at 23:03, Wednesday 31 July 2019
    Still open, via questionnaire

  • Ref:00356624 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted anonymously at 09:07, Thursday 1 August 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 15:00, Tuesday 1 October 2019

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