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Lights are out

Reported in the Street lighting category anonymously at 23:06, Sat 29 June 2019

Sent to Oxfordshire County Council 4 minutes later

Very dark walking up the hill, very scary and unsafe. Car racing past and may not see people

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  • Ref: 00356174 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 12:49, Mon 1 July 2019

  • These lights are still out - a very dark road and horrid standing at the bus stop without any lighting.

    Posted anonymously at 08:50, Mon 8 July 2019

  • Thank you for your report, we have arranged for our contractor to re-attend and ensure the unit is repaired.

    Posted by Oxfordshire County Council at 10:26, Mon 8 July 2019

  • Thanks for the update, just to be clear it appears to be all the street lights on the Oxford to Abingdon side from Sandford Lane to (at least) Pebble Hill.

    Posted anonymously at 11:07, Mon 8 July 2019

  • Not sure if they had been fixed but out again this evening at 23.30

    Posted anonymously at 23:46, Sat 27 July 2019
    Still open, via questionnaire

  • Lights are out from Sandford Lane to Sugworth Crescent. Really not acceptable to take this long to fix.

    Posted anonymously at 06:41, Sun 28 July 2019

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    Posted by Oxfordshire County Council at 13:32, Mon 29 July 2019

  • The street lights are still not working

    Please contact electricity supplier as identified supply as fault

    Posted anonymously at 19:05, Wed 21 August 2019

  • We believe this issue was addressed but due to a technical error it hasn’t been updated on FixMyStreet. We now consider it fixed, but if the issue still exists please let us know by creating a new report on FixMyStreet:

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 15:51, Wed 9 December 2020

This report is now closed to updates. You can make a new report in the same location.