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Light out

Reported in the Street lighting category anonymously at 00:59, Wed 19 June 2019

Sent to Oxfordshire County Council 1 minute later

Light out bollard unable to see number on corner of grass verge...same light out on bollard further back on entrance to slip road...not been working for sometime now

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    Many thanks for the report, ive attached a map, 1B and 3B are relective non illuminated and 2B is illuminated. Can i just check which one it is

    State changed to: Investigating

    Posted by Oxfordshire County Council at 10:24, Wed 19 June 2019

  • It's 2b

    Posted anonymously at 03:27, Thu 20 June 2019

  • Ref: 00355935 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:39, Thu 20 June 2019

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 11:01, Thu 27 June 2019

  • This problem is still ongoing..STILL NOT FIXED..

    State changed to: Open

    Posted anonymously at 03:57, Mon 23 September 2019

  • Contractor to attend site and repair.

    Posted by Oxfordshire County Council at 09:40, Mon 23 September 2019

  • We believe this issue was addressed but due to a technical error it hasn’t been updated on FixMyStreet. We now consider it fixed, but if the issue still exists please let us know by creating a new report on FixMyStreet:

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 15:08, Wednesday

This report is now closed to updates. You can make a new report in the same location.