Reported in the Street lighting category anonymously at 00:59, Wed 19 June 2019
Sent to Oxfordshire County Council 1 minute later
Light out bollard unable to see number on corner of grass verge...same light out on bollard further back on entrance to slip road...not been working for sometime now
Many thanks for the report, ive attached a map, 1B and 3B are relective non illuminated and 2B is illuminated. Can i just check which one it is
State changed to: Investigating
Posted anonymously at 10:24, Wed 19 June 2019
Posted anonymously at 03:27, Thu 20 June 2019
Ref: 00355935 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you
State changed to: Action scheduled
Posted anonymously at 09:39, Thu 20 June 2019
SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)
When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted by Oxfordshire County Council at 11:01, Thu 27 June 2019
This problem is still ongoing..STILL NOT FIXED..
State changed to: Open
Posted anonymously at 03:57, Mon 23 September 2019
Contractor to attend site and repair.
Posted by Oxfordshire County Council at 09:40, Mon 23 September 2019
Provide an update