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3 cm pothole on back door of Nando's

Reported in the Pothole category anonymously at 23:46, Saturday 1 June 2019

Sent to Oxford City Council and Oxfordshire County Council 19 minutes later

We have now contacted you several times either by email, or the website Oxford streets and by phone is order to get the issue resolved.

Unfortunately, now we had a mice coming into the restaurant from outside and a customer recorded and shared it on social media, it is very sad for us considering we have been doing everything from our end.

We just had our Pest control in and the recommendation we got was to ensure that the hole is covered.

Below is what they have requested me to do:

"Council need to be contacted in order to repair open holes in the cobbled side road, as this is a possible rodent harbourage."

Also the sightseeing of mice been happening since the closure of the building next door we were also recommended for and site investigation be made.

This holes and pavement are also a serious hazard for trips

I hope you can help us fix this issues as soon as possible as I don't think this is acceptable or good to anyone that is a resident, customer or Oxford visitors.

Looking forward to hear from you soon.

Thank you very much in advance,

Catia Malho

(General Manager)

Council ref: ENQ19834330

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Updates

  • We have now contacted you several times either by email, or the website Oxford streets and by phone is order to get the issue resolved.

    Unfortunately, now we had a mice coming into the restaurant from outside and a customer recorded and shared it on social media, it is very sad for us considering we have been doing everything from our end.

    We just had our Pest control in and the recommendation we got was to ensure that the hole is covered.

    Below is what they have requested me to do:

    "Council need to be contacted in order to repair open holes in the cobbled side road, as this is a possible rodent harbourage."

    Also the sightseeing of mice been happening since the closure of the building next door we were also recommended for and site investigation be made.

    This holes and pavement are also a serious hazard for trips

    I hope you can help us fix this issues as soon as possible as I don't think this is acceptable or good to anyone that is a resident, customer or Oxford visitors.

    Looking forward to hear from you soon.

    Thank you very much in advance,

    Catia Malho

    (General Manager)

    Posted anonymously at 23:46, Saturday 1 June 2019

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 00:05, Sunday 2 June 2019

  • Thank you for your enquiry. We have investigated your report and it has been actioned to be fixed.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:46, Tuesday 4 June 2019

  • State changed to: Fixed

    Updated by Oxfordshire County Council at 12:06, Wednesday 19 June 2019

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