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Light broken

Reported via iOS in the Street lighting category anonymously at 20:14, Friday 10 May 2019

Sent to Oxfordshire County Council 1 minute later

Lighting for the path has broken, very dark at night/early which is a safety hazard as the houses have different sized concrete steps outside. Outside number 98/97.

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Updates

  • Ref: 354814 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted anonymously at 12:55, Monday 13 May 2019

  • Still open, via questionnaire, 20:41, Friday 7 June 2019

  • I would like to inform you that a street light is not working. The number on it is W14. The lamp is between the streets High Furlong and Windrush opposite the house 51 High Furlong. The lamp isn't working from about 2 weeks and it's very dark on the path. Please fix it as soon as possible

    Posted anonymously at 07:57, Wednesday 10 July 2019

  • Ref:00356294 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted anonymously at 08:36, Wednesday 10 July 2019

  • Light outside number 97 and 98 still not working very dark outside at night and early morning. This was reported in may 2019 and still not been fixed.

    Posted anonymously at 08:50, Wednesday 4 September 2019

  • Hi thank you fo rthe update and please accept my apology for the delay, would you be able to confirm the street light number from the attached plan as there are two lights outside 97 & 98.

    Many thanks Dave

    Posted anonymously at 10:04, Wednesday 4 September 2019

  • P31

    Posted anonymously at 11:20, Wednesday 4 September 2019

  • Ref: 00357609 Thanks for confirming i will pass a job onto our contractors to attend, they should be out within the next 7 working days. if there is a power supply issue we will have to pass it onto Western Power Disrtribution to reftify as they own the service cables.

    Kind regards Dave

    Posted anonymously at 12:07, Wednesday 4 September 2019

  • Ref 357609 SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 10:10, Thursday 10 October 2019

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