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Mains water leek

Reported anonymously at 23:20, Thursday 18 April 2019

Sent to Oxfordshire County Council and West Oxfordshire District Council 5 minutes later

Reported water leek to Thames water over a week ago the mains water runs along the back gardens of Woodstock road in Charlbury, had one visit Monday , and agreed it was the other side of outside stop cock and said they would book in a visit,so I am unable to stop the leek ,this is now pouring out of the ground and up to my house damp proof course, keep phoning Thames water, and no one turns up was given seven hours window for a visit been eight hours 11 o’clock at night still no visit.. they keep saying it’s my issue not theirs..any advise just want it fixed before I get flooded out .

Council ref: ENQ19831730

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 23:25, Thursday 18 April 2019

  • This report is not the responsibility of Oxfordshire County Council and will be passed to the relevant organisation. Unfortunately this is Thames issue or if they advise the leak is on your property then it is your responsibility.

    State changed to: No further action

    Posted by Oxfordshire County Council at 12:18, Tuesday 23 April 2019

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