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Broken concrete pavement outside 49 High Street - substantial drop in levels.

Reported in the Pavements category anonymously at 22:08, Tuesday 16 April 2019

Sent to Oxfordshire County Council 2 minutes later

The pavement has been broken for several years and OCC sent an official out after complaints had been made to the occupiers of 49 High Street by pushchair and wheelchair users. The official said that it was "within acceptable limits" and nothing was done to rectify it. On 17th March 2019 a pedestrian stepped back on the payment and her heel went down the drop, causing her to lose balance and fall heavily onto her back. Substantial injury was caused and physiotherapy has been required.

Council ref: ENQ19831599

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  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 22:10, Tuesday 16 April 2019

  • Photo showing the approximately 60mm drop from the concrete footway to the vehicle access to the dwelling

    Posted anonymously at 10:59, Wednesday 1 May 2019

  • Photo form 2008 showing the original crossover failing. Begining to introduce the difference in levels which has since deteriorated.

    Posted anonymously at 11:01, Wednesday 1 May 2019

  • Still open, via questionnaire, 22:38, Tuesday 14 May 2019

  • Thank you for your enquiry. We have investigated your report and it has been actioned to be fixed.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 13:34, Thursday 16 May 2019

  • The investigation has resulted in the marking out of an area to be repaired. This is on the edge of the road where it meets the vehicle access point. This is clearly damaged and needs repairing but the area of damage which caused a significant injury on 17th March and which had been the cause of complaints and concerns from pushchair and wheelchair users in the past, has NOT been marked out for repair. This was what the original complaint was about. It is where the concrete pavement/walkway joins what is in effect an unsurfaced area before the tarmac road is reached. There is now a large drop and this urgently needs repair before anyone else is injured!! It obviously makes sense for both areas to be repaired at the same time, ideally by tarmac being laid from the broken concrete pavement to the road.

    Posted anonymously at 16:15, Friday 17 May 2019

  • Thank you for update of 16:15 on the 17th May. However has raised some questions, I hope you can clarify? Please can you confirm why the area inbetween the road and concrete footway (the vehicle crossover) has NOT been marked for repair? This was a bound surface in 1990, which then fell into disrepair over time, see the photo from 2008 (some 18 years after installation), showing last remaining part of the asphalt crossover (top left), before it all failed. This area was originally bound, is within the public highway, and as noted urgently needs repair before anyone else is injured!! As the council is now aware of the issue with thier asset, surely the coucil is as liable for this, as they would be for damage or injury from any other pothole in highway land? The comment is a little confusing, as it implies the crossover will not be fixed, but that it should be fixed at the same time as works to the main carriageway. Whom is the council suggeting carries out the works at the same time as the council contractor repairs the main carriageway? Surely it also makes, sense for both areas to be repaired at the same time, by the same contractor? At which point, should it not have also been marked for repair?

    Posted anonymously at 17:40, Friday 17 May 2019

  • State changed to: Fixed

    Updated by Oxfordshire County Council at 10:33, Tuesday 21 May 2019

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