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Light not working

Reported in the Street lighting category by Kevin Wallis at 22:15, Tue 26 March 2019

Sent to Oxfordshire County Council 5 minutes later

The lamppost opposite Hazelton Close does not work and has been out for several weeks now.

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  • Ref: 351880 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:47, Wed 27 March 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 10:39, Tue 11 June 2019

  • I was told several weeks ago that this problem has been fixed, but that is not the case and the light is still out.

    State changed to: Open

    Posted by Kevin Wallis at 12:52, Thu 3 October 2019

  • Ref: 00358699 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 16:02, Thu 3 October 2019

  • First reported on Tuesday 26 March 2019, this street light is STILL not working! In my opinion, this is unacceptable, whether the responsibility lies with OCC or the electricity company. Please chase this one up. Thank you.

    Posted by Kevin Wallis at 21:05, Tue 3 December 2019

  • Good afternoon,

    Thank you for your report. looking into this further, it states on the report this was repaired on 07.05.2019 I apologise if this was not the case. I have now reported this. Ref: 00363473. I apologise if this caused any inconvenience. thank you Occ

    Posted by Oxfordshire County Council at 13:49, Wed 4 December 2019

  • We believe this issue was addressed but due to a technical error it hasn’t been updated on FixMyStreet. We now consider it fixed, but if the issue still exists please let us know by creating a new report on FixMyStreet:

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 15:51, Wed 9 December 2020

This report is now closed to updates. You can make a new report in the same location.