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Light knocked out by successive power cuts

Reported in the Street lighting category anonymously at 18:51, Fri 8 March 2019

Sent to Oxfordshire County Council 3 minutes later

Light outside Stonehaven not working since 1st March

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  • Ref: 351278 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:45, Mon 11 March 2019

  • Oxon CC came to the Square at Church Enstone last week and changed the lightbulb but the street lamp is still not working - this is proving dangerous for residents as the ground is uneven and there are various potholes. Please can this be addressed urgently.

    Posted anonymously at 12:44, Mon 18 March 2019

  • Thank you for your update, however we have not yet attended the unit to repair, it is still an outstanding fault on our managment system

    Posted by Oxfordshire County Council at 14:24, Mon 18 March 2019

  • Light fixed, thank you, but is now on all night so must have a sensor problem.

    Posted anonymously at 13:48, Wed 3 April 2019

  • Thank you for the report and sorry that this still has a defect. I have raised the issue with our contractors who will repair as soon as they can. The new fault reference is - 00352120

    Posted anonymously at 14:51, Wed 3 April 2019

  • Light STILL on all night. (Has been for last 2 months!) Please fix. Thank you

    Posted anonymously at 19:32, Wed 5 June 2019

  • Ref: 00355560 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted anonymously at 12:04, Thu 6 June 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 11:59, Wed 26 June 2019

This report is now closed to updates. You can make a new report in the same location.