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Street light not working

Reported in the Street lighting category anonymously at 09:42, Friday 8 March 2019

Sent to Oxfordshire County Council 3 minutes later

Street light not working on left hand side entrance to small car park on Van Diemens Road.

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  • Ref: 351242 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:10, Friday 8 March 2019

  • This is still not fixed and at least 2 residents have fallen/tripped because the area is so dark.

    Posted anonymously at 10:04, Tuesday 30 April 2019

  • Thank you for the report and sorry to hear that resindents have tripped here. Unfortunately it appears our contractors attended and repaired this on 15/3/2019. We always aim for a first time fix so i will ensure that the contractors re attned and ensure this is left working on rthe second visit. Sorry again for the inconvenience caused

    Posted anonymously at 11:35, Wednesday 1 May 2019

  • This streetlight is still not working and hasn't been since at least March. A lady has reported this morning that she fell over last night because the area was so dark. This streetlight is outside 3 Van Diemens Road. Please can you arrange URGENT repair.

    Posted anonymously at 10:23, Monday

  • Sorry to hear this has happened , i hope the resident is ok. I have checked our fault record, column 2 in the car park currently has a cable issue, UKPN own this cable to we have sent the fault through and they will rectify as soon as they can. As they own the cable we have to rely on their timescales but will stress the importance. Column 1A at the entrance has been attneded twice which is frustrating that the issue hasnt been resolved and we must apologise, we will escalate this to our contractors and urge them to ensure its tested thoroughly

    Posted anonymously at 11:27, Monday

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