Street Light at the bottom of St Nicholas Road on the right hand side going down to Station Road. Think it says number 20 on the pole. It is not working and it looks broken at the top where the light should be. I had an e-mail today at 13.02 saying the problem had been addressed. I have walked down to look this evening at 19.43 the light has not been fixed it is still in the same state as I reported it.
Reported in the Street lighting category anonymously at 19:50, Thursday 7 March 2019
Sent to Oxfordshire County Council 4 minutes later
The Street light at the bottom of St Nicholas Road on the right hand side going down to Station Road, I think it says number 20 on the pole is not working. It looks broken at the top where the light should be. I have walked down to check this evening and it is still in the same state as before. IT HAS NOT BEEN FIXED although your e-mail of today at 13.02 says it has been fixed..
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Ref: 351237 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.
We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.
Kind regards The Electrical – Lighting Team
State changed to: Action scheduled
Posted by Oxfordshire County Council at 08:52, Friday 8 March 2019
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