Reported via Android in the Street lighting category anonymously at 18:06, Tuesday 5 March 2019
Sent to Oxfordshire County Council 4 minutes later
Lamp no 8 still not fixed for over 2 months! Three police report for damages cars.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Ref: 351185 (1st report) Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.
We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.
Kind regards The Electrical – Lighting Team
State changed to: Action scheduled
Posted by Oxfordshire County Council at 09:53, Wednesday 6 March 2019
Questionnaire filled in by problem reporter
State changed to: Fixed
Posted anonymously at 19:36, Tuesday 2 April 2019
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