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Street light not working outside No1 Fairfax.

Reported in the Street lighting category anonymously at 10:50, Sunday 3 March 2019

Sent to Oxfordshire County Council 4 minutes later

The street light has stopped working again. This is the third time it has gone wrong in that last couple of years. Can you please investigate if there is something other than the lamp that is faulty.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 351115 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 16:43, Monday 4 March 2019

  • There are many elderly people in Fairfax Close and I am concerned for them falling in the darkness

    Posted anonymously at 07:17, Friday 12 April 2019

  • Thank you for the report and sorry to hear of this lighting issue. We have had a report from our contractors that the lighting faults have been rectifed at this location. If this isnt the case please update and we will send a crew back out as soon as we can to ensure they are left working, apologies for any inconvenience

    Posted anonymously at 13:26, Friday 12 April 2019

  • Good morning, I can confirm the light is still out. This is an important light due to the elderly living there. Please fix this asap

    State changed to: Fixed

    Posted anonymously at 08:03, Wednesday 17 April 2019

  • Sorry that this is still causing issue, we have issued a revisit to column 1 under fault reference 00352385, unfortunately a team did attend last week but by this it appears it hasnt been rectifed , i will make sure the contractors are told to fully test this apparatus before leaving site

    State changed to: Action scheduled

    Posted anonymously at 09:10, Wednesday 17 April 2019

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