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Street light is not working.

Reported in the Street lighting category anonymously at 06:32, Monday 11 February 2019

Sent to Oxfordshire County Council 3 minutes later

Street light at the end of the close is not working. The light is located in front of #25 Saxel Close.

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Updates

  • Ref: 350545 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 13:09, Monday 11 February 2019

  • I reported this issue since last week and still the light has not been fixed. All the close is in completely darkness as a result. This is the only light at the close.

    Posted anonymously at 07:44, Monday 18 February 2019

  • Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.

    Posted by Oxfordshire County Council at 13:04, Monday 18 February 2019

  • 19 days since I reported the issue with the street light in Saxel Close by numbers #25, #27 & #29 and still has not been fixed. This is the only lamp post in this part of the close which means that the close is completely darkness.

    Posted anonymously at 14:12, Friday 1 March 2019

  • Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 08:28, Monday 4 March 2019

  • Lamp is still not working. I don’t think anyone is too interested in the issues arising from the transition of MTC. It is hoped that they perform better than Carillion did. Surely you can simply programme this in and at least advise of a date of repair.

    Posted anonymously at 20:30, Wednesday 6 March 2019

  • Thank you for your update, our contractors are working on an area basis but unfortunately we are unable to provide a date at this time. They are managing to get many faults resolved and will attend as soon as possible

    Posted by Oxfordshire County Council at 07:48, Thursday 7 March 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 12:17, Wednesday 5 June 2019

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