Closed
Street light no. 4 not working,
Reported in the Street lighting category by Adam Clark at 16:17, Sat 9 February 2019
Sent to Oxfordshire County Council 2 minutes later
At the end of Moorend Lane, onto the pedestrian area. It is very dark. Please fix asap, there are lots of lights not working in Thame. I appreciate that you only have a temporary/interim contractor at the moment but please schedule to fix the lights. Thanks
Council ref: 1537955
Updates
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Ref: 350531 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 11:48, Mon 11 February 2019
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SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)
When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted by Oxfordshire County Council at 15:00, Wed 22 May 2019
This report is now closed to updates from the public. You can make a new report in the same location.