Reported in the Street lighting category anonymously at 20:16, Thursday 7 February 2019
Sent to Oxfordshire County Council 4 minutes later
Streetlight outage on the corner of Lydalls road and Lydalls close . Also all lights up Lydalls close are out. Main padestrian thoroughfare from station to western estates of Didcot. Unsafe and uneven.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Thank you for your report, this unit is on our managment system for attendance. If you are advising all of the lights are out in Lydalls Road is this every single unit not working our could you please advise unit numbers or the houses they are outside if individual lights.
State changed to: Investigating
Posted by Oxfordshire County Council at 12:22, Friday 8 February 2019
Hi there The street light outside of 101 Lydalls Road is out as well as all lights along Lydalls Close. Many thanks Matt
Posted anonymously at 13:23, Friday 8 February 2019
Keltbray arrived on Thursday morning to fix light, only they “fixed” the wrong light, which was/is working perfectly fine. The light that is faulty is outside number 101.
Posted anonymously at 19:02, Saturday 16 February 2019
Ref: 350727 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.
We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.
Kind regards The Electrical – Lighting Team
State changed to: Action scheduled
Posted by Oxfordshire County Council at 11:57, Monday 18 February 2019
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