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Streetlight not working on edge of steps

Reported in the Street lighting category anonymously at 19:21, Tuesday 5 February 2019

Sent to Oxfordshire County Council 3 minutes later

Streetlight near steps , bulb gone. only recently

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 350411 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 15:26, Wednesday 6 February 2019

  • New bulb required as it is near steps up to 6 houses. for evening deliveries, it can be unsafe for delivery drivers and residents

    Posted anonymously at 20:40, Wednesday 6 March 2019

  • Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 07:46, Thursday 7 March 2019

  • Anything happening? Are you going to fix it?

    Posted anonymously at 14:03, Tuesday 16 April 2019

  • Ref: 352536 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted anonymously at 16:02, Tuesday 16 April 2019

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