Streetlight not working on edge of steps
Reported in the Street lighting category anonymously at 19:21, Tuesday 5 February 2019
Sent to Oxfordshire County Council 3 minutes later
Streetlight near steps , bulb gone. only recently
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Ref: 350411 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 15:26, Wednesday 6 February 2019
New bulb required as it is near steps up to 6 houses. for evening deliveries, it can be unsafe for delivery drivers and residents
Posted anonymously at 20:40, Wednesday 6 March 2019
Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.
Kind regards The Electrical – Lighting Team
Posted by Oxfordshire County Council at 07:46, Thursday 7 March 2019
Anything happening? Are you going to fix it?
Posted anonymously at 14:03, Tuesday 16 April 2019
Ref: 352536 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you
Posted anonymously at 16:02, Tuesday 16 April 2019
Provide an update