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Street light not working

Reported in the Street lighting category anonymously at 11:09, Tuesday 5 February 2019

Sent to Oxfordshire County Council 1 minute later

Street lamp number 5, in path by side of 28 Cross Leys not working

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Updates

  • Ref: 350411 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 12:21, Tuesday 5 February 2019

  • There has be two street lights not working in Dunstan Ave for over nine months numbers 11 & 12, sse have fixt the fault but the lights still not working.

    Posted anonymously at 12:55, Saturday 9 February 2019

  • Ref: 350430 Thank you for your report, this is a duplicate of a open report/telephone call currently awaiting attendance on our management system we will therefore close this fix my street report as a duplicate Faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 11:17, Monday 11 February 2019

  • Still open, via questionnaire, 11:41, Tuesday 5 March 2019

  • Street lamp number 5, in path by side of 28 Cross Leys not working Reported 5/2/19 Still not fixed 5/3/19

    Posted anonymously at 11:44, Tuesday 5 March 2019

  • Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 12:31, Tuesday 5 March 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 15:15, Thursday 23 May 2019

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