Reported in the Street lighting category anonymously at 09:35, Monday 4 February 2019
Sent to Oxfordshire County Council 4 minutes later
Street light at the bottom of the road is not working.
Ref: 350336 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 09:42, Monday 4 February 2019
The street light attached to No 19 Shute Avenue glows dull red projecting no light. The area is not well lit at the best of times so pitch black at night now. If this is the same fault as reported above two weeks have elapsed with no improvement.
Posted anonymously at 18:00, Tuesday 19 February 2019
Ref: 350807 - Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light. This is not the same unit as originally reported and therefore a new fault has been logged
We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.
Kind regards The Electrical – Lighting Team
Posted by Oxfordshire County Council at 09:51, Wednesday 20 February 2019
Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you
State changed to: Fixed
Posted by Oxfordshire County Council at 16:21, Tuesday 4 June 2019
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