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Light out

Reported in the Street lighting category anonymously at 02:32, Saturday 2 February 2019

Sent to Oxfordshire County Council 3 minutes later

Bollard light out number 5b on marston road

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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  • Ref: 350350 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:49, Monday 4 February 2019

  • Update on this bollard has been broken off and wires exposed

    Posted anonymously at 02:50, Monday 18 February 2019

  • This light is still not fixed...!

    Posted anonymously at 03:55, Friday 22 March 2019

  • This light is still out for some time now any updates please

    Posted anonymously at 03:31, Sunday 7 April 2019

  • Ref: 352196_ on our system as fixed. Therefore I am now raising a new fault. Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 11:31, Monday 8 April 2019

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