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The light in the entrance to st helens mews on east st helens street is out and is a safety issue

Reported in the Street lighting category anonymously at 18:36, Friday 1 February 2019

Sent to Oxfordshire County Council 3 minutes later

East St Helens St, the light in the entrance to St Helens Mews is out and the bulb needs replacing, this a safety issue!

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 350347 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:35, Monday 4 February 2019

  • This lighting problem was reported on 1Feb 2019 and still has not been fixed yet, as this is a safety issue please fix it asap!

    Posted anonymously at 13:31, Thursday 28 February 2019

  • Our contractors attended but were unable to get to the unit due to the parking restrictions.

    Posted by Oxfordshire County Council at 14:59, Thursday 28 February 2019

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