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Street light on the corner opposite No 7 and outside 5 not working

Reported in the Street lighting category anonymously at 22:14, Tuesday 29 January 2019

Sent to Oxfordshire County Council 1 minute later

Street light was struggling to fire up Sunday and failed to light on Tuesday completely

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Updates

  • Ref: 350237 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:25, Wednesday 30 January 2019

  • This street light is in a dark corner of the street where it is quite easy for people to hide in the shadows and unlit garage complex, my wife quite often has to unload the car late at night after her work when i’m away with work and she feels very vulnerable. Please can we make this more of a priority to get this light repaired

    Posted anonymously at 22:25, Wednesday 6 February 2019

  • Thank you for your update, this is on our managment system for attendance and will be carried out as soon as possible. Our contractor is trying to clear the backlog at the current time, on an area basis

    Posted by Oxfordshire County Council at 11:39, Thursday 7 February 2019

  • This street lamp has been fixed and tonight has started flashing on and off intermittently flashing from off to half bright to full brightness then off again

    Posted by Andrew Taylor at 19:44, Sunday 3 March 2019

  • This could be the new lamp bedding in, please advise if this is still not working again this evening (Monday 04.03). Thank you

    State changed to: Investigating

    Posted by Oxfordshire County Council at 16:58, Monday 4 March 2019

  • Yes came home from work this evening still doing it, it has been fine for last week or so since replacement just suddenly started doing it yesterday

    Posted anonymously at 21:04, Monday 4 March 2019

  • Ref: 351141 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:54, Tuesday 5 March 2019

  • This street lamp is still flashing intermittently it’s un predictable as to when it will do it as well been well over a month since replacement and at leased a month since I reported the flashing issue with the new unit

    Posted anonymously at 05:32, Friday 5 April 2019

  • Sorry this hasnt been fully rectified on the first visit, i will send a crew back to site under ref: 00352154, to ensure it is left fully operational

    Posted anonymously at 09:48, Friday 5 April 2019

  • It’s now the 10th May the light is still flashing on random occasions I reported this the first time on the 3rd March not sure if anyone has actually been out to look at it but it doesn’t seem like it

    Posted anonymously at 21:18, Friday 10 May 2019

  • Sorry that this is still an issue, we have been to the unit 3 times looking at our reports, i have escalated this one in the hope they can rectify on this next visit. Sorry that it has taken so long to be put right , the new fault number is - 00354689

    Posted anonymously at 10:30, Monday 13 May 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 13:57, Tuesday 28 May 2019

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