Two Street Lights still not working
Reported in the Street lighting category anonymously at 11:44, Monday 28 January 2019
Sent to Oxfordshire County Council 1 minute later
Good morning, Two street lights, numbered 11 and twelve were reported to you, via Fix My Street on 28/11/17. (Archive Ref: 340044 ). The report was closed but no repair made to the lights. I have phoned Cherwell District Council on two different occasions this winter and spoke with two different staff members, who assured me the report would be raised afresh and that I would be updated accordingly. No action was taken, neither in terms of repair to contact with me. I have noticed since that on the lamp posts the numbers have been erased and can only assume this is to dissuade people from reporting the fault. This is inappropriate and please consider that if no action is taken to make repair,I'll be obliged to escalate the matter. I look forward to hearing from you at your earliest opportunity.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Thank you for your report, Oxfordshire County Council do have open faults on both these units and they will be attended to as soon as possible. Unfortuantely I cannot comment on what you were advised by Cherwell District Council as these are a seperate entity. The street light numbers, as far as I am aware, have not been removed by ourselves and may have been vandalised? thank you
State changed to: Action scheduled
Posted by Oxfordshire County Council at 15:15, Monday 28 January 2019
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