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Street light still not repaired

Reported in the Street lighting category anonymously at 10:41, Monday 28 January 2019

Sent to Oxfordshire County Council 4 minutes later

Over 2 months and this has still not been repaired.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for your report, this unit was attended to and a new lamp fitted on the 12 Janaury. This was unit 10 located outside 39 Park View Road, can you please confirm if this is the same unit you are referring to? Thank you

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:47, Monday 28 January 2019

  • This is not the light that was reported, it is opposite number 9 Park View Road.

    Posted anonymously at 15:13, Monday 28 January 2019

  • Ref: 350182 Thank you for confirming; we have now logged this as a fault on our management system for unit no 3. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 16:30, Monday 28 January 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 10:00, Wednesday 10 April 2019

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