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Street light not working

Reported in the Street lighting category anonymously at 19:31, Thursday 24 January 2019

Sent to Oxfordshire County Council 4 minutes later

Street light outside our house is not working, flikering red and not switching on

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Updates

  • Ref: 350088 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:17, Friday 25 January 2019

  • Still waiting for this to be fixed. Another light in the street was fixed but not this one. It’s outwide number 10

    Posted anonymously at 17:56, Thursday 7 March 2019

  • Ref: 351234 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 08:11, Friday 8 March 2019

  • Is this delay any nearer to being resolved?

    Due to the delay please can I suggest this is expedited. Thanq

    State changed to: Fixed

    Posted anonymously at 20:27, Monday 11 March 2019

  • Thank you, I can assure you that we are tackling the backlog as quickly as possible.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:15, Tuesday 12 March 2019

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