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Two street lights not working had a message from old report saying they are fixed but certainly are not

Reported in the Street lighting category anonymously at 22:57, Tuesday 22 January 2019

Sent to Oxfordshire County Council 3 minutes later

Two lights not working on cherry tree way outside number 27 on footpath. Apparently they are fixed according to my last report but haven’t been. Still in darkness since before Christmas

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • I have re raised the fault, sorry that this hasnt been repaired on the first visit, i will send the information back to the contractor and stress they must rectify, sorry again

    Posted anonymously at 10:22, Wednesday 23 January 2019

  • Number 12 cherry tree is still not working the one next to it has been fixed

    Posted by Anna Green at 21:28, Friday 1 March 2019

  • Ref: 351092 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 15:04, Monday 4 March 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 09:58, Wednesday 10 April 2019

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