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Street light NO.11 not working

Reported in the Street lighting category anonymously at 20:05, Monday 21 January 2019

Sent to Oxfordshire County Council 4 minutes later

Street light no.11 on the corner junction is not working.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Fault ref: 00350050 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 14:52, Wednesday 23 January 2019

  • This has been reported twice now and months ago.

    Posted anonymously at 21:08, Monday 18 February 2019
    Still open, via questionnaire

  • Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:13, Tuesday 19 February 2019

  • Questionnaire filled in by problem reporter

    State changed to: Fixed

    Posted anonymously at 22:41, Monday 18 March 2019

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