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Street light not working outside 15 Viner Close

Reported in the Street lighting category anonymously at 18:32, Sunday 20 January 2019

Sent to Oxfordshire County Council 5 minutes later

Street light not working outside 15 Viner Close, Witney OX28 1EP

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Updates

  • Fault ref: 00349970 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 14:55, Monday 21 January 2019

  • I would have thought it would have been fixed by now. Very poor service. Had expected more from WODC.

    Posted anonymously at 19:04, Sunday 17 February 2019
    Still open, via questionnaire

  • Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 12:49, Monday 18 February 2019

  • I am amazed at how long it is taking the council to fix the street light. But I guess that as the clocks change next week we will have lighter nights and so we shan't need it. Manana, Manana seems to be their policy.

    Posted anonymously at 11:10, Monday 18 March 2019
    Still open, via questionnaire

  • This has been passed to our contractor to prioritise repair

    Posted by Oxfordshire County Council at 14:21, Monday 18 March 2019

  • It was fixed within days of your 2nd communications Thank you

    State changed to: Fixed

    Posted anonymously at 19:10, Monday 15 April 2019

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