Yet another streetlight not working
Reported in the Street lighting category by Julie Rice at 15:56, Sunday 20 January 2019
Sent to Oxfordshire County Council 4 minutes later
Street light on the east side of Grove Road just south of the roundabout not working - this is in addition to four other street lights north of the roundabout also not working (numbers 24, 31 (+ the one inbetween with the number worn off) on the east side of the road) and No 21 on the west side of the road.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Fault ref: 00349973 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
Posted by Oxfordshire County Council at 14:55, Monday 21 January 2019
What's the point if the Council won't be notified - this is a system to report things to the Council!
Posted by Julie Rice at 13:00 today
Still open, via questionnaire
Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 13:10 today
Provide an update