Back to all reports

Light No 3 has not been working since October 2018

Reported in the Street lighting category by Bob McLatchie at 20:34, Wednesday 16 January 2019

Sent to Oxfordshire County Council 1 minute later

Light No 3 has not been working for weeks now

Reported in the Street lighting category by Bob McLatchie at 11:37, Sun 18 November 2018 (Hide your name?)

Sent to Oxfordshire County Council 2 minutes later Photo of this report zoom Photo of this report zoom

I reported that this light is not working by phone to 0800 317802 about a month ago. It had not been working for weeks before that. Nothing has been done to repair it since.

Unsuitable? Get updates Share Problems nearby

Updates

Thank you for your report, this is a duplicate of a report/telephone call already logged on our management system for attendance and we will therefore close this fix my street report. Faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

State changed to: Duplicate

But nothing has been done to repair this light yet.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • The fault is open on our management system and a duplicate of a report we have already received. We will attend the report as soon as possible

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:42, Thursday 17 January 2019

  • This light is not working.

    Posted by Bob McLatchie at 23:03, Wednesday
    Still open, via questionnaire

  • Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 12:29, Thursday

Provide an update

Please note that updates are not sent to the council. Your information will only be used in accordance with our privacy policy

Next: Tell us about you

Your update

Tell us about you

Do you have a FixMyStreet password?