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Footpath lightnot working

Reported in the Street lighting category by Stan Sadler at 19:23, Wednesday 16 January 2019

Sent to Oxfordshire County Council 1 minute later

Footpath Light No 8 on Boardmarsh Close is not Working. This light is on the footpath at the end of Boardmarsh Close, outside house No 31.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 349867 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:50, Thursday 17 January 2019

  • Still not working, the same as the other 10 lights which have been reported, in Grove,

    Posted by Stan Sadler at 20:24, Wednesday 13 February 2019
    Still open, via questionnaire

  • We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 12:25, Thursday 14 February 2019

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