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Street light number 2 is not working

Reported in the Street lighting category by Jason Willis at 18:00, Monday 14 January 2019

Sent to Oxfordshire County Council 5 minutes later

Street light number 2 between 9 and 11 Mirfield Road is not working.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 349762 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 18:28, Monday 14 January 2019

  • Still not working nearly a month later.

    Posted by Jason Willis at 19:27, Monday 11 February 2019
    Still open, via questionnaire

  • Thank you for your report, this is on our managment system for attendance and will be attended to as soon as possible.

    Posted by Oxfordshire County Council at 14:23, Tuesday 12 February 2019

  • Still not repaired

    Posted by Jason Willis at 19:36, Monday 11 March 2019
    Still open, via questionnaire

  • Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 10:13, Tuesday 12 March 2019

  • Questionnaire filled in by problem reporter

    State changed to: Fixed

    Posted by Jason Willis at 20:24, Monday 8 April 2019

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